Effective Date: 28 August 2026
Welcome to Satranga Fresh Food. By accessing or using our website and purchasing our products, you agree to these Terms & Conditions.
Website: satrangafreshfood.com
- General
This website is operated by Satranga Fresh Food. We reserve the right to update, modify or discontinue any part of the website, products or services at any time without prior notice.
- Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, ingredients, prices, weights and other information displayed on our website are accurate.
Actual product appearance, colour, packaging or labelling may vary slightly from the images shown on the website.
Product availability is subject to stock.
- Prices
All prices displayed on the website are in Indian Rupees (₹).
Prices may be changed or updated from time to time without prior notice. The final amount payable will be displayed at checkout before placing an order.
- Orders
When you place an order through our website, you are requesting to purchase the selected products.
We may send an order confirmation through email, SMS, WhatsApp or other available communication methods.
We reserve the right to cancel or refuse an order in cases such as product unavailability, incorrect pricing, suspected fraudulent activity or incomplete information.
- Payment
Payments may be processed through third-party payment gateway providers.
We do not directly store your complete debit card, credit card, UPI PIN, banking password or other sensitive payment credentials on our website.
- Shipping and Delivery
Orders will be shipped to the delivery address provided by the customer at checkout.
Delivery timelines may vary depending on location, courier service, weather conditions, holidays and circumstances beyond our control.
The customer is responsible for providing a correct delivery address and contact number.
- Cancellation, Return and Refund
Order cancellation, returns and refunds will be handled according to our Return & Refund Policy.
- Damaged or Incorrect Products
If you receive a damaged, defective or incorrect product, please contact us as soon as possible with your order details and appropriate photographs/videos of the package and product.
We will review the issue and take appropriate action according to our Return & Refund Policy.
- Food Products
Our products are food products and should be stored and consumed according to the instructions provided on the product packaging.
Customers should check the product label, ingredients and applicable information before consumption.
- Customer Responsibilities
You agree to:
- Provide accurate name, phone number, email and delivery address.
- Provide correct payment and order information.
- Not misuse the website.
- Not use the website for fraudulent or unlawful activities.
- Not copy or misuse our website content, product images, logos or other intellectual property without permission.
- Intellectual Property
All website content, including logos, brand names, photographs, product images, text, graphics and other materials, belongs to or is used by Satranga Fresh Food unless otherwise stated.
Unauthorised copying, reproduction or commercial use is prohibited.
- Third-Party Services
Our website may use third-party services such as payment gateways, courier/delivery services, analytics services and communication services.
Such services may have their own terms and privacy policies.
- Limitation of Liability
We will make reasonable efforts to keep our website and services available and accurate.
However, we are not responsible for delays, interruptions or failures caused by circumstances beyond our reasonable control, including courier delays, technical problems, internet failures, natural events or other unforeseen circumstances.
- Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use and protect your personal information.
- Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be posted on this page with an updated Effective Date.
- Contact Us
Satranga Fresh Food
Phone: 9034260700
Email: kanhiyaayurveda@gmail.com
Website: satrangafreshfood.com
Business Address: Plot No. 7, Munak Road, Gorgipur, Karnal – 132037, Haryana